Terms and Conditions

Your account

If you to create an account with us, you can manage your shipping information, email, name, and reset your password directly from “Your Account” page. If you wish to have your account permanently deleted at any time, please send us an email from the email address that is associated with your account or contact customer service directly during normal business hours. Once the account is deleted it cannot be restored and you would need to re-register again.

Return Policy

If you are not 100% satisfied with your purchase, you can return product[s] within 30 days from the date of purchase as long as it’s still in its original sealed package for a refund minus original shipping cost (Customer is responsible for any return shipping cost). If part of your order is opened, please return the remaining unopened product for a partial refund based on the amount of unused product. Refunds can take up 7 to 14 business days to show up in your bank/credit card account.

Shipping Policy

All orders are shipped within 1 to 2 business days via USPS. All orders will receive a tracking number by email once shipping label is printed. Please allow up to 24 hours for tracking information to be populated on USPS website. If you don’t get an email with your tracking information, please contact customer service. We also hold the right to hold your shipment for up to 2 additional business days if our shipping systems is not able to verify your address or an error is found, during this time we will contact you via email or phone provided during the transaction to verify your address. We currently only ship to the US, US Virgin Islands, US Minor Outlying Islands, Puerto Rico, Mexico and Canada. All orders are shipped in a sealed non descriptive package with a corporate name of AE Unlimited that does not refer to the name or contents of the package unless required by law.

US

  • Free Standard Shipping 6-9 Business days

  • Expedited 4-6 Business days $5.95

  • Priority 2-3 Business days $8.95

  • Priority Express 1-2 Business days $30.95

Canada

  • Standard Shipping 7-14 Business days $9.95

  • Priority 6-10 Business days $26.95

  • Priority Express 3-5 Business days $44.95

Mexico

  • Standard Shipping 7-14 Business days $9.95

  • Priority 6-10 Business days $39.95

  • Priority Express 3-5 Business days $67.50

All international orders include shipping insurance due to the increased risk of loss and to cover your order if its confiscates by customs.

Privacy and Payment Information

Your Privacy is one of our highest priorities and we understand that it’s essential to keeping a positive relationship with our clients. All information that you provide will be for used for the transaction you are making on a onetime basis. Your information will not be sold, bartered or shared with any one or any firm. We use a PCI compliant credit card processor for your security; during checkout all transactions are encrypted and on your credit card statement you will see a billing descriptor of AE Unlimited for this transaction. We do not store your credit card information and will not automatically bill you for any products or services.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.